Shipping & Refund Policy
Shipping Policy
At MRS Ventures, we aim to deliver your order safely and on time.
- Orders are processed within 1â2 business days.
- Delivery usually takes 3â7 business days, depending on your location.
- You will receive a tracking number once your order is shipped.
- Shipping charges (if applicable) are displayed during checkout.
- Delivery times may be delayed due to holidays, weather, or courier issues.
Refund Policy
Customer satisfaction is our priority.
- Returns are accepted within 7 days of delivery.
- Products must be unused, unwashed, and in their original packaging.
- Refunds are processed after the returned item passes inspection.
- Refunds are credited within 5â7 business days after approval.
- Customized or sale items are not eligible for return unless damaged or incorrect.
Need Help?
For any shipping or refund-related queries, please contact us:
đ§ Email: manankalra20@gmail.com {@mrsventures.com}
đ Phone: +91 8595527811
Shipping & Refund Policy
Fast Delivery âĸ Easy Returns âĸ Customer Satisfaction
đ Shipping Policy
- Orders are processed within 24 hours.
- Delivery time is 2â7 business days.
- Free Shipping on orders above âš499.
- Shipping charges apply below âš499.
- Tracking details will be shared by email or SMS.
- Delivery time may vary during festivals or holidays.
- Ensure the correct delivery address is provided.
đ° Refund & Return Policy
- Returns accepted within 7 days of delivery.
- Items must be unused and in original packaging.
- Damaged or incorrect products are eligible for replacement.
- Refunds are processed within 5â7 business days.
- Refunds are credited to the original payment method.
- Perishable grocery items may not be eligible unless damaged.
- Contact our support team for return assistance.
Customer satisfaction is our highest priority. If you receive a damaged, defective, or incorrect product, please contact our support team within 24 hours of delivery with your order details and product photos. We will resolve your issue as quickly as possible.
Frequently Asked Questions
đĻ How long does delivery take?
Orders are usually delivered within 2â7 business days depending on your location.
đŗ Which payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (where available).
âŠī¸ How can I return a product?
You can request a return within 7 days of delivery through our customer support team.
đ° When will I receive my refund?
Refunds are generally processed within 5â7 business days after the returned item is approved.
Need Help?
Our support team is available to help you with orders, returns, and refunds.
đ§ support@mrsventures.com
đ +91 98765 43210
Contact UsWhy Shop With MRS Ventures?
We make grocery shopping simple, affordable, and reliable.
Fresh Every Day
We carefully select fresh fruits, vegetables, dairy, and groceries every day.
Fast Delivery
Quick doorstep delivery with real-time order updates.
Secure Payments
Pay safely using UPI, Cards, Net Banking, Wallets, or Cash on Delivery.
Customer First
Your satisfaction is our priority with easy returns and friendly support.
Shop Smarter with MRS Ventures
Enjoy exclusive offers, faster checkout, order tracking, and daily deals on your favorite grocery products.
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